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terms of service

general

These Terms of Service govern commissions provided by Ly Leova, trading as LYROID ("the Artist").

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By ordering a commission, you agree to these Terms of Service. Commissions are intended for independent creators, personal projects, and small-scale commercial use (e.g. VTubers, indie games, D&D campaigns).

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Studios, agencies, publishers, or companies must contact the Artist directly to discuss custom licensing and pricing.

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VRoid models may require design adjustments to fit technical limitations. Minor clipping may occur despite optimisation efforts.

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Commission workflow:

  • Stage 1: Concept / Brief (skipped if reference sheet or full brief is provided)

  • Stage 2: Modelling, Production & Texturing

  • Stage 3: Final Prototype / Draft sent for approval

  • Stage 4: Extra add-ons implementation

  • Stage 5: Delivery

 

For MV Production and performance-based commissions, "Modelling & Texturing" (Stage 2) includes mocap animation, camera direction, and lighting; "Final Prototype" (Stage 3) refers to a draft render sent for approval.

PAYMENTS

50% deposit required before start of project. Work begins once the deposit has been received and cleared.

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Balance due upon completion, before final delivery (Stage 5).

For commissions booked via VGen, payment is processed through VGen. For direct commissions, payment is accepted via PayPal.

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All prices are listed in GBP (£).

REVISIONS

Two rounds of revisions included (one at Stage 1, one at Stage 2). Additional revisions will incur extra charges at £30/hour.

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The prototype/draft will be sent for approval before final export. Revisions requested after export (Stage 3 onward) will incur an additional fee.

DEADLINES AND DELIVERY

Estimated turnaround times are provided as a general guideline only:

  • VRoid Models & 3D Character Models: 2-4 weeks

  • 3D Environments: ~1 month

  • 3D Concert Stages: ~1month

  • MV Production: 1-3 months, depending on length and scope

  • 2D Illustrations: 1-2 weeks


Final delivery schedule will be confirmed in writing before work begins, based on queue position and availability. Work only begins once both parties agree to the timeline.

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Rush orders may be available for an additional fee.

LICENSE & USAGE RIGHTS

All work is licensed, not sold. Commissioning does NOT transfer copyright or ownership unless explicitly agreed in writing.

The Artist retains full copyright and ownership of all created work, including models, textures, renders, rigging, interactive scripts, and source files.


Any rights not explicitly granted remain reserved by the Artist.

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PERSONAL USE LICENSE


Permitted:

  • Personal display and enjoyment

  • Social media sharing

  • Profile images, wallpapers

NOT permitted:

  • Commercial use

  • Resale or redistribution

  • File sharing or transfer


MONETISED CONTENT USE LICENSE


Permitted:

  • Streaming, VTubing, monetised content creation

  • Branding for creator identity

  • Use in thumbnails, overlays, promotional graphics

  • Use of any commissioned interactive elements (e.g. lighting/scripted controls) as part of the above

NOT permitted:

  • Resale or redistribution

  • Sublicensing or file sharing

  • Commercial product use (games, merch, apps) unless agreed separately

  • Claiming ownership of the work


COMMERCIAL MERCHANDISING LICENSE


Commercial usage must be agreed separately in writing. Unless explicitly stated otherwise:

  • The Artist retains copyright, authorship, and portfolio rights

  • AI usage restrictions apply

  • No ownership is transferred


Permitted:

  • Use in games, apps, media, branded projects

  • Merchandise or products as part of a larger original project

  • Promotional and marketing materials for commercial works

NOT permitted:

  • Resale of raw files or assets "as-is"

  • Redistribution or sublicensing

  • Transfer of files to third parties

  • Claiming ownership of the work

  • AI training, datasets, or generative AI use


For full copyright transfer, buyouts, or expanded commercial licensing, please contact the Artist separately via email: lyroid.lab@gmail.com.

INTELLECTUAL PROPERTY RIGHTS

Clients retain ownership of any original character concepts, designs, or intellectual property they provide to the Artist for the commission.

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However, all illustrations, 3D models, textures, renders, rigging, interactive scripts, source files, and other assets created by the Artist as part of the commission remain the intellectual property and copyrighted work of the Artist unless explicitly transferred in writing.

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Commissioning a work does not transfer ownership of the resulting assets, only usage rights under the selected license.

The Artist may use commissioned work for portfolio and promotion unless agreed otherwise in writing.

RESTRICTIONS

The Client agrees NOT to:

  • Claim authorship or ownership of the work

  • Remove watermarks from previews

  • Redistribute, resell, share, or leak source files

  • Use the commissioned work as a base for creating derivative avatars or assets for resale or third parties

  • Modify the work in a way that damages or misrepresents the Artist's reputation

  • Use the commissioned work in hateful, illegal, defamatory, or exploitative content

  • Use the commissioned work, including previews, renders, or derivatives, in connection with generative AI tools, datasets, machine learning systems, or similar technologies without explicit written permission from the Artist


These restrictions apply to all commission types and license tiers.

ATTRIBUTION

The Client is encouraged to credit the Artist (e.g., tagging or mentioning on social media), though this is not mandatory.

refunds
  • NO refunds for completed work.

  • Full refund for cancellations before work begins.


Cancellation fee:

  • 25% of the agreed fee if commission cancelled at Stage 1

  • 50% of the agreed fee if commission cancelled at Stage 2

  • 100% of agreed fee if commission cancelled at Stage 3 or later

communication

You may contact the Artist through the following:

If you have any questions or require additional information or assistance beforehand, please feel free to reach out through VGen, Email, or Instagram.

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